Privacy policy

What this policy covers

This policy covers the treatment of personally identifiable information that Hampshire Healthcare Library Service collects when you are in the hantshealthcarelibrary.nhs.uk domain. Links within this web site to other web sites are not covered by this policy.

Information collection

You can visit our site without telling us who you are or giving us any personally identifiable information.

We do not use cookies for collecting information during general use of the site. Cookies may be used on some 'interactive' pages to provide additional functionality or when it is totally necessary to keep a unique 'id.' on your browser whilst you use those pages. Where cookies are used, their purpose will be made clear.

Only when you complete a form that requests personal information or email Hampshire Healthcare Library Service will you be identified. When completing forms you may be asked for a variety of personal information such as name, address, post code etc.

Hampshire Healthcare Library Service automatically receives and records information on server logs from your browser. We only monitor the IP addresses of visitors to see which pages are the most popular. These IP addresses are not linked to any personal data so all visitors to our site stay anonymous.

Information use

Where you voluntarily choose to give us your personal details they will be used exclusively to provide you with the information or service you have requested.

Information Sharing and Disclosure

Hampshire Healthcare Library Service will not sell or rent your personally identifiable information to anyone.

We will only send personally identifiable information about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide the information or service requested.

We also use the information in response to subpoenas, court orders or other legal process.

Security:

While we aim to keep the information that you supply secure. Please be aware that the Internet is not a fully secure medium. We use secure servers for collecting sensitive information.

Policy changes:

By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.

Summary of terms

Browser

Software used to locate and display Web pages. The most popular ones are Firefox, Mozilla and Microsoft Internet Explorer.

Cookie

Message given to a web browser by a web server. The message is stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main task is to identify users and personalise their visit by customising web pages for them, e.g. by welcoming them by name next time they visit the same site. A site using cookies will usually ask you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)

All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address

If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9

Secure Server

This allows information to be sent 'securely' by encrypting the information you send. HTTPS (Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a facility built into a browser that encrypts and decrypts user page requests as well as the pages that are returned by the Web server.

Web Server

Delivers (serves up) web pages to your computer.