SWIMS and CLIO are used by the library for the following:
We store your contact data so that we can contact you if we need to about the document that we have provided to you.
We store your name, work and/or home postal address, email address(es), phone number(s), employer’s name, employer’s location, job role, and course and academic institution where relevant.
You can log in to SWIMS at https://wv-swims.olib.oclc.org/webview/ and also into CLIO at https://cliowebhost.co.uk/patron/hampshire/ using the number on your library card and your password to see limited data that we hold about you. To see full data, please contact us via email – firstname.lastname@example.org
Your data is accessible to only to NHS Library staff in Hampshire Healthcare Library Service who use SWIMS and CLIO to manage our document supply.
In addition your data is accessible to the system suppliers and system managers who provide and manage both the SWIMS and CLIO systems.
We will share your data with others where required to do so by law. We will never sell your data to anyone, or share it in a way not described in this notice without your permission.
Your data is added to SWIMS and CLIO by us on your behalf. You complete a library registration form, and then we input the data on the form into the SWIMS and CLIO as required. If you notify us of a change to your data, we update both systems accordingly.
Your data is stored within the UK.
Technical safeguards are in place to help ensure that your data is kept safe and only disclosed to people who are authorised to view it.
Your data is kept for as long as you are an active library member, i.e. borrowing books. If you cease to be an active member we will delete your data a maximum of two years after you have ceased to be active, or sooner if you inform us that you wish us to delete it.
We securely destroy any personal data about you when it is no longer of use.
If you wish to stop receiving communications from us about your document supply, please contact us via email – email@example.com
Hampshire Healthcare Library Service
This policy covers the treatment of personally identifiable information that Hampshire Healthcare Library Service collects when you are in the hantshealthcarelibrary.nhs.uk domain. Links within this web site to other web sites are not covered by this policy.
You can visit our site without telling us who you are or giving us any personally identifiable information.
Only when you complete a form that requests personal information or email Hampshire Healthcare Library Service will you be identified. When completing forms you may be asked for a variety of personal information such as name, address, post code etc.
Hampshire Healthcare Library Service automatically receives and records information on server logs from your browser. We only monitor the IP addresses of visitors to see which pages are the most popular. These IP addresses are not linked to any personal data so all visitors to our site stay anonymous.
Where you voluntarily choose to give us your personal details they will be used exclusively to provide you with the information or service you have requested.
Hampshire Healthcare Library Service will not sell or rent your personally identifiable information to anyone.
We will only send personally identifiable information about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide the information or service requested.
We also use the information in response to subpoenas, court orders or other legal process.
While we aim to keep the information that you supply secure. Please be aware that the Internet is not a fully secure medium. We use secure servers for collecting sensitive information.
Software used to locate and display Web pages. The most popular ones are Firefox, Mozilla and Microsoft Internet Explorer.
Message given to a web browser by a web server. The message is stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main task is to identify users and personalise their visit by customising web pages for them, e.g. by welcoming them by name next time they visit the same site. A site using cookies will usually ask you to provide personal information such as your name, e-mail address and interests.
IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.
If you are connected to the Internet you have one, for example it may look something like this 184.108.40.206
This allows information to be sent 'securely' by encrypting the information you send. HTTPS (Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a facility built into a browser that encrypts and decrypts user page requests as well as the pages that are returned by the Web server.
Delivers (serves up) web pages to your computer.